Frequently Asked Questions
Olive Wood
Are olive wood products safe for food use?
Yes, olive wood is completely food-safe and contains no harmful substances. Its natural antibacterial properties make it ideal for cutting boards, serving boards and kitchen utensils. Some products also feature food-safe epoxy for extra protection and a luxurious finish.
How do I care for olive wood products?
For a long lifespan:
- Hand wash with lukewarm water and mild soap.
- Dry immediately, do not soak.
- Oil regularly with olive oil to prevent drying out.
- Do not clean in the dishwasher or with aggressive cleaning products.
Olive wood can develop a richer, deeper colour over time, which adds to its unique character.
Why is every olive wood product unique?
Olive wood has a unique grain structure and colour variation, meaning no two products are exactly alike. This makes each item an exclusive, handcrafted work of art. Over time, olive wood only becomes more beautiful and characterful.
Why is olive wood a better alternative to plastic?
- No microplastics or bacterial build-up - safer and more hygienic than plastic.
- Gentler on knives - extends the lifespan of your knives.
- 100% natural and sustainable - no chemicals or artificial materials.
Olive wood is naturally antibacterial and eco-friendly, making it a healthier and better alternative to plastic.
Is olive wood sustainable?
Yes, olive wood is only sourced from trees that no longer bear fruit or from pruned branches. This pruning process is essential for keeping the trees healthy and improving olive production. By giving this wood a second life, we ensure a sustainable and ecological production without additional deforestation.
Skincare
Are your soaps vegan and cruelty-free?
Yes. All our soaps are 100% plant-based, vegan and cruelty-free. We do not use animal fats, beeswax or any other animal-derived ingredients. Our production respects people, animals and nature.
Do your soaps contain artificial fragrances or colourants?
No. Our soaps are made the traditional way using natural oils and ingredients. We use no artificial fragrances or colourants. Any scent comes exclusively from natural essential oils.
Do your soap bars contain glycerin?
Yes, glycerin is naturally produced during the saponification process of plant-based oils. It is not an added or animal-derived ingredient, but a purely natural by-product that provides a soft and moisturising effect.
How should I store my soap?
Let the soap drain thoroughly on a dry surface after use, preferably on a soap dish. This keeps the soap usable for longer. Using it in the shower? Make sure it does not sit in a pool of water, as this shortens its lifespan.
Do you use parabens or sulphates?
No, our products are free from parabens and aggressive sulphates. Our formulas are gentle, mild and skin-friendly - without compromising on cleansing or care.
Are your soaps suitable for all skin types?
Our soaps are formulated with natural ingredients and olive oil and are generally suitable for daily use. Since every skin is unique, we recommend testing a small amount on a small area of skin first if you have a specific skin condition.
Can I use olive soap on my hair or face?
Absolutely! Our olive soaps are multifunctional. They can be safely used on your face, body and hair. The gentle formula supports the natural balance of skin and scalp.
Are your skincare products biodegradable?
Yes, our skincare products are fully biodegradable, contributing to a reduced impact on the environment.
Returns and custom orders
Do you offer personalised products?
At this time we do not offer standard personalisation or custom work for individual orders. However, if you have a request for larger quantities or a business project, please feel free to contact us. We are happy to think along with you about custom or personalised solutions through a collaboration.
What should I do if my order arrives damaged?
Contact us within 48 hours at info@woodandolives.com and send photos of the product and packaging. We will be happy to find a suitable solution.
Can I return a product?
Yes, you can return your order within 14 days, provided it is unused and in the original packaging. See our Return Policy for full details.